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Return & Exchange Policy

We do accept returns of certain the mustika pearls, bezoar stones, sacred stones, fossilized, etc, under the following conditions (do check with us before purchase). We should be notified of intended returns by e-mail no later than 3 days after the purchaser receives the package ( we can track the date of delivery ) and the package should be returned to us no later than 10 days after the package has been received. The items should not be damaged or substituted in any way. In cases of suspected foul play, we reserve the right not to accept returns and offer refunds in such an event the purchaser returns merchandise at his own risk. However some rare instances do occur when a customer is dissatisfied. Items returned must be in the same new condition as they were when they were delivered to you. No the mustika pearls, bezoar stones, sacred stones, fossilized, etc  will be accepted for a refund if it has been set, scratched, polished, chipped, fractured, weighs differently or has been altered in any way. We strongly recommend that you do not set you’re the all mustika pearls and other items, until you fully intend to keep it !. Refunds will be given minus the initial shipping cost, the approximate transfer fee of the refund and we do charge a 15% restocking fee. We do not accept the mustika pearls and other items, returned to us for the purpose of substituting for another the mustika pearls, you should always be chosen carefully prior to purchase at our website. This return policy does not apply to packages shipped by Kingmustika.com through registered air mail the return policy for the latter is null and void. We will not accept returns on items after the expiration of the period that we have determined in accordance with the terms and conditions applicable to this return policy. For the sake of the common good and to avoid misunderstandings later on, before you order, purchase a product / item or service of this website. We recommend that you read the points of agreement / provisions that apply on this website. If you decide to order or purchase products or services from this website, you are deemed to have consented with all provisions / approval which applies on this website.
For further information, please do not hesitate to discuss with us via e-mail to : master@kingmustika.com